Data Protection

Prone00 Privacy Policy — Your Data is Completely Safe With Us

At prone00, your data is protected with the highest level of security. We never sell your information or collect anything beyond what is necessary. Read this Privacy Policy to understand how prone00 handles your personal data.

Last Updated: January 2026
SSL Encrypted
Applicable: Bangladesh
GDPR-Compliant
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Prone00's Core Privacy Principles

How we protect your information — explained simply.

Encryption

256-bit SSL Encryption

All data transmitted on prone00 is secured with 256-bit SSL encryption. Your password and payment details are never stored in plain form.

Personal Controls

You're in Control of Your Data

Every prone00 member can view, correct, or request deletion of their own data. You are the owner of your information.

No Data Selling

Sale of Data is Strictly Prohibited

Prone00 never sells your personal data to advertisers or third parties. Your information is used solely to improve our services.

Cookies

Transparent Cookie Management

We're fully transparent about which cookies prone00 uses and why. You can disable any non-essential cookies at any time.

Data Storage

Stored on Secure Servers

All prone00 data is stored in high-security data centers. Regular security audits and backups ensure your information stays protected at all times.

Data Retention Period

No Excess Data Retention

Prone00 retains data only for as long as necessary. After account closure, all data is deleted within the designated timeframe unless retention is required by law.

1 What Information We Collect

Some necessary information is collected when you register and use prone00's services. This data is collected solely to provide you with the best possible experience and to keep your account secure.

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Communications & Security Alerts
Financial Information Payment methods, transaction history Deposit & Withdrawal Processing
Device Information IP address, browser, operating system Security & Fraud Prevention
Usage Data Betting history, login activity, preferred games Service Improvement & Personalised Experience

Prone00 never stores your password directly. Passwords are always stored as encrypted hashes, making it impossible to retrieve the original password.

2 How Your Information Is Used

Prone00 uses the information it collects for the specific purposes outlined below. We never use your data beyond what has been stated.

  • Account Management: To create, manage, and secure your prone00 account.
  • Service Delivery: To ensure smooth operation of betting, gaming, and payment services.
  • Security Assurance: To prevent fraud, money laundering, and other illegal activities.
  • Legal Compliance: To comply with applicable laws and regulations.
  • Service Improvement: To improve prone00's platform and overall user experience.
  • Contact: To send important updates, security alerts, and promotional offers.
  • Support Services: To resolve your complaints and issues promptly.
Marketing Communications: prone00 only sends promotional emails or SMS with your consent. You can unsubscribe at any time.

3 Where and How Long Your Data Is Stored

All prone00 data is stored on high-security cloud servers with ISO 27001-certified security standards in place. Firewalls, intrusion detection systems, and regular security scans are used to prevent unauthorised access.

Member data is generally retained for the full duration that an account remains active. After account closure, financial transaction records may be kept for up to 5 years for legal compliance purposes. Any data no longer required beyond this is permanently deleted within the designated timeframe.

4 Sharing Data with Third Parties

Prone00 never sells your data. However, in limited circumstances, information may be shared with trusted third parties:

  • Payment Providers: Limited information necessary to process payments via bKash, Nagad, Rocket, and similar services.
  • KYC Verification Services: Information required for identity verification.
  • Law Enforcement: When required by court order or legal obligation.
  • Fraud Prevention Services: To ensure the security of your account.

These third parties are contractually bound to uphold prone00's privacy standards. They may not use your information for any other purpose without prone00's explicit permission.

Important: prone00 never shares your information with advertisers, data brokers, or any third party for commercial purposes.

6 Your Rights

Every prone00 member has important rights over their own data. We fully respect and uphold these rights.

  • Right to Access: You may request to see what data we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: You can request deletion of your data under certain conditions.
  • Right to Restrict Processing: You may request that we restrict the use of your data for specific purposes.
  • Right to Portability: You can receive your data in a machine-readable format.
  • Right to Object: You can object to the processing of your data for specific reasons.

To exercise these rights support@prone00.com. prone00 typically responds to requests within 30 days.

7 Data Security Measures

Prone00 follows industry-leading security standards to keep your data safe. Our security framework includes:

  • 256-bit SSL/TLS encryption across all data transmissions.
  • Two-Factor Authentication (2FA) support.
  • Automated alerts for suspicious logins or transactions.
  • Regular third-party security audits and penetration testing.
  • Your account will be temporarily locked after five consecutive failed password attempts.
  • 24/7 security monitoring system.
Report a Security Issue: If you notice any security vulnerability on prone00, please support@prone00.comto notify us.

8 Protection of Children's Data

Prone00 strictly does not serve anyone under the age of 18. We never intentionally collect or store data from minors. If we are informed that a minor's information has been collected, that data is immediately deleted and the account is closed.

If a parent believes their child has created an account on prone00, please support@prone00.com. We'll take prompt action.

9 Privacy Policy Updates

Prone00 may update this Privacy Policy from time to time. Minor changes will simply be reflected with a new date on the page. For significant changes, members will be notified in advance via email or through the platform.

Continued use of prone00 after any changes takes effect means you have agreed to the updated privacy policy. We recommend checking this page regularly to stay informed.

10 Contact Us

For any questions, requests, or complaints regarding the privacy policy, please get in touch with us:

  • Email: support@prone00.com
  • Live Chat: 24/7 live chat support is available on the prone00 website.
  • Response Time: We typically respond within 24 hours.
Data Protection Officer: For any serious data privacy concerns regarding prone00, please contact us directly at support@prone00.comEmail us at with the subject line "Data Privacy".

Common Privacy Questions

The most frequently asked questions from prone00 users.

No, prone00 never sells your personal data or shares it with third parties for commercial purposes. Your information is used solely to provide services, ensure security, and comply with legal obligations.

Yes, you can request to have your data deleted from prone00. However, financial transaction records must be retained for a specified period for legal reasons. To submit a request, email us at support@prone00.com.

No. prone00 never stores your password directly. Passwords are always stored as one-way cryptographic hashes, meaning no prone00 employee can ever access your password.

Yes, prone00 offers two-factor authentication (2FA). Once enabled, you will be required to enter a one-time OTP code sent to your mobile in addition to your password at login, significantly enhancing your account security.

For significant changes, prone00 will notify you in advance via your registered email or platform notifications. For minor updates, the date at the top of this page will be revised. We recommend checking this page periodically.

prone00 primarily stores data on local servers. However, limited data may be transferred to international partners for payment processing or KYC verification. In such cases, those partners are required to comply with prone00's privacy standards.

We're committed to protecting your data — join us today

Your data is completely secure with prone00. Enjoy betting with world-class security. Registration is free, and you'll get a 100% bonus on your first deposit.

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