Prone00 Terms & Conditions — The Complete Guide for Members

1 General Terms & Conditions

By using prone00's website, mobile app, or any of its services, you are considered to have agreed to these Terms & Conditions. This agreement constitutes a legally binding contract between prone00 and the user. prone00 reserves the right to update these terms at any time, and members will be notified of any changes via email or through the platform.

Prone00 operates an online betting and gaming platform for users in Bangladesh. To use this platform, members must be of legal age (18+) and of sound mind. prone00 does not provide professional financial advice or guarantees of any kind.

2 Account Registration

To register at prone00, members must provide accurate and complete information. Accounts created with false details may be closed at any time, and any funds held in such accounts may be forfeited.

• Only one account per person is permitted.
• A valid mobile number and email address are required to create an account.
• Members are solely responsible for keeping their account password strictly confidential.
• Transferring or selling your account to another person is strictly prohibited.
• Any changes to the information provided at registration must be reported to prone00.
• Prone00 reserves the right to decline any application.

Withdrawals on prone00 may be restricted until the KYC (Know Your Customer) process is completed. Verification typically requires a copy of your national ID or passport.

3 Age Verification

Prone00 strictly limits its services to individuals aged 18 and above. Protecting minors from gambling is one of prone00's highest priorities.

If there is any doubt about a member's age, prone00 may request proof of age at any time. Failure to provide the required documents will result in a temporary account suspension.

4 Deposits & Withdrawals

Deposits and withdrawals at prone00 are simple, fast, and secure. Transactions can be made using the most popular mobile payment methods in Bangladesh.

• Minimum deposit: ৳500.
• Minimum withdrawal: ৳500.
• Withdrawals are typically processed within 15 minutes to 1 hour.
• Accepted payment methods: bKash, Nagad, Rocket, and bank transfer.
• Withdrawal requests can only be made to a registered payment method.
• Prone00 does not charge any transaction fees, though fees imposed by your payment provider may apply.
• Prone00 may place suspicious transactions on hold for investigation.

Deposited funds may only be used for betting purposes. Using the prone00 platform as a money transfer service is strictly prohibited and may result in account termination.

5 Betting Rules

There are important rules to follow when betting at prone00. These rules apply equally to all members and are essential to maintaining a fair betting environment.

• Once a bet is confirmed, it cannot be changed or cancelled (except in specific circumstances).
• If an event is cancelled, the stake for that bet will be refunded.
• Prone00 reserves the right to void any bets recorded due to a technical error.
• Any involvement in match fixing or fraud will result in permanent account closure.
• Each betting market has its own rules, which are available on the prone00 platform.
• Arbitrage betting and the use of bots are strictly prohibited.

6 Bonuses & Promotions

Prone00 offers a variety of bonuses and promotions, each with its own specific terms that members should read carefully before claiming.

• The welcome bonus is available to new members only and applies once on the first deposit.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Any attempt to abuse or fraudulently claim bonuses will result in the cancellation of both the bonus and any associated winnings.
• Prone00 reserves the right to modify or cancel any bonus offer at any time.
• Claiming bonuses across multiple accounts from the same device or IP address is strictly prohibited.
• Bonus Terms & Conditions Promotions Available on the page.

7 Responsible Gaming

Prone00 places the highest importance on responsible gaming. We believe betting is a form of entertainment, not a source of income. That's why every prone00 member can set their own betting limits.

• You can set daily, weekly, or monthly deposit limits.
• A cooling-off period is available for members who need a temporary break.
• Enrolling in the self-exclusion option will lock your account for a set period.
• If you notice signs of betting addiction, prone00's support team is ready to help.

For more information on responsible gaming, visit prone00's Responsible Gaming View the page.

8 Account Closure & Suspension

Prone00 reserves the right to temporarily suspend or permanently close any member's account for the following reasons:

• Violating these Terms & Conditions.
• If the account was registered using false information.
• Operating multiple accounts.
• Engaging in fraudulent or deceptive activity.
• Misusing bonuses.
• If the member is found to be underage.

Members may also request account closure at any time by contacting prone00's support team. Any remaining balance must be withdrawn before the account is closed.

9 Privacy Policy

Prone00 treats the privacy of members' personal information with the utmost importance. We never sell or share member data with third parties, except where required by law.

Information collected on prone00 is used solely to operate the service, prevent fraud, and improve the member experience. For more details, please see our Privacy Policy Read it.

10 Dispute Resolution

For any dispute with prone00, the first step is to contact prone00's customer support. Our support team typically resolves issues within 24 hours.

If an issue cannot be resolved through customer support, prone00 arranges dispute resolution through an independent third party, giving both sides the opportunity to submit evidence and information.